Support

Authentication help

Contact us

Business name
SaveMaximus LLC
Support email
support@savemaximus.com
Customer service
(480) 555-0142
Hours
Monday–Friday, 7:00am–6:00pm MST
Business address
16192 Coastal Highway, Lewes, DE 19958

Common issues

  • Code never arrived

    Wait 60 seconds, then use Resend Code. If your carrier blocks short codes, reply HELP to the last message or email support.

  • Code says expired

    Codes last 10 minutes and are single use. Request a new one from the sign-in screen.

  • Lost your phone

    Use a backup recovery code, or contact support for an identity check before we move 2FA to a new number.

  • Stop receiving messages

    Reply STOP to any message to cancel. You can also disable SMS 2FA from the Account Security page.

SaveMaximus support will never ask you to read a verification code aloud or forward it. Messages are one-time authentication codes only. Msg & data rates may apply.